Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and 8WEST LLC ("Company," "we," "our," or "us") governing your access to and use of the BrightPost service, including our website at brightpost.app and all related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

BrightPost is a DMARC email authentication management platform that helps you:

• Monitor and analyze DMARC aggregate reports
• Detect email services sending on behalf of your domains
• Receive recommendations for SPF, DKIM, and DMARC configuration
• Automatically update DNS records (when authorized and supported)
• Track email authentication health over time

3. Account Registration

To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and account credentials
• Promptly update your account information as needed
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and use the Service. By creating an account, you represent that you are at least 18 years of age.

4. Subscription and Payment

4.1 Subscription Plans

The Service is offered through subscription plans as described on our pricing page. Features, domain limits, and data retention periods vary by plan.

4.2 Trial Period

We offer a 14-day trial period for $1. The trial allows you to evaluate the Service before committing to a full subscription. At the end of the trial period, your subscription will automatically convert to the plan you selected at the trial rate unless you cancel.

4.3 Billing

Subscriptions are billed in advance on a monthly basis. You authorize us to charge your payment method for all fees due. Payments are processed securely through Stripe.

4.4 No Refunds

All sales are final. We do not offer refunds for any subscription fees, including the trial fee. You may cancel your subscription at any time, and you will retain access to the Service until the end of your current billing period. No partial refunds or credits will be issued for unused portions of a subscription period.

4.5 Price Changes

We reserve the right to change our prices at any time. Any price changes will take effect at the start of your next billing cycle following notice of the change.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Transmit malware, viruses, or other harmful code
• Attempt to gain unauthorized access to any part of the Service or other systems
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service to send spam or facilitate email abuse
• Impersonate any person or entity
• Collect or harvest data about other users without consent
• Use the Service for any illegal or unauthorized purpose

6. Domain Ownership and DNS Access

6.1 Domain Verification

You represent and warrant that you own or have authorization to manage the domains you add to the Service. We may require you to verify domain ownership through DNS record verification.

6.2 DNS Provider Credentials

If you provide DNS provider credentials (such as API keys for Cloudflare or AWS Route53), you authorize us to read and modify DNS records on your behalf for the purposes of implementing email authentication recommendations. You are responsible for:

• Ensuring you have authority to grant this access
• Using credentials with appropriate (minimal) permissions
• Revoking access if you no longer wish us to manage your DNS

6.3 DNS Changes

While we take care to implement DNS changes correctly, you acknowledge that DNS modifications can affect email delivery and other services. You are ultimately responsible for reviewing and approving changes to your DNS configuration.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including all content, features, and functionality, is owned by 8WEST LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

7.2 Your Data

You retain all rights to the data you provide to the Service, including domain information and DMARC reports. You grant us a limited license to use this data solely to provide and improve the Service.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, secure, or error-free
• The results obtained from using the Service will be accurate or reliable
• Any errors in the Service will be corrected
• The Service will meet your specific requirements

Email deliverability depends on many factors beyond our control, including recipient server policies, content filters, and sender reputation. We do not guarantee any specific email delivery rates.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL 8WEST LLC, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of (or inability to access or use) the Service
• Any conduct or content of any third party on the Service
• Any content obtained from the Service
• Unauthorized access, use, or alteration of your transmissions or content
• DNS changes made through the Service, whether authorized or not
• Email delivery failures or delays

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless 8WEST LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

• Your access to or use of the Service
• Your violation of these Terms
• Your violation of any third-party right, including intellectual property rights
• Any claim that your use of the Service caused damage to a third party

11. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

11.1 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in English, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

11.2 Class Action Waiver

YOU AND 8WEST LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

11.3 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

12. Termination

12.1 Termination by You

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation will take effect at the end of your current billing period.

12.2 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

12.3 Effect of Termination

Upon termination, we may delete your account and data in accordance with our data retention policies. We are not obligated to maintain or provide any data after termination.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Service and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and 8WEST LLC concerning the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16. Contact Us

If you have any questions about these Terms, please contact us at: